AS-EAP offers a variety of labor services(Click Here for list) for expatriates as well as domestic middle-income and upper-income families in Shanghai.

 

 ASEAP Advantages

 

1. AS-EAP Expatriate Assistance Professionals (ASEAP) is a pioneer in promoting the new concept of integrated membership service.

2. ASEAP provides 24 hrs hotline and email supports to our members.

3. ASEAP provides monthly on-site supervisor visit to obtain your feedback and perfect our services.

4. ASEAP purchases safety insurance for the housekeeper and property theft insurance for our members from Tianan Insurance Company Limited of China for everyone's peace of mind.

5. ASEAP provides Free Replacement as stipulated in our Housekeeping Membership Agreement.

6. ASEAP housekeepers are mostly local Shanghainese which provides for additonal peace of mind.

7. ASEAP housekeepers are experienced and/or hold Housekeeping Certificate through Shanghai Pudong Contining Education Center (PCEC-Y) Advanced Vocational Training College.

 

 Housekeeping Membership Service

 

1. Guidelines for Household Services in line with our members' requirements will be drawn up at the start of the service period.

2. Housekeeping Membership (FREE for AS-VIP Members) and Monthly Service fees are collected by our company with standard receipts presented.
3. Our professional supervisors will carry out follow-up visits to your homes to get your feedback and perfect our services.

4. The housekeeper will provide the standard services including cleaning, washing and ironing, meal preparation or cooking, child, elderly or pet care. 

 

Members' Benefits

 

Language Support Solutions

Bilingual Housekeeping Manual

A bilingual & graphical English-Chinese Housekeeping Manual (Sample)

24 Hours Company Hotline & Email Support

Daily, Weekly or as needed morning call to instruct on daily activities.   Call Company at anytime for translation & issue resolutions with maids   Email Compnay housekeeping related receipts/instruction for translation

12 Hours (8am-8 pm) China Helpline Support Safety Net

Call China Help Line for instantaneous phone translation   (First 5 calls are FREE and then discounted ¥ 2.85 RMB/minute)    Automatic FREE sign up with AS-EAP Housekeeping Membership     * An Open Letter for Housekeeping Members

Housekeeper Instruction   A formalized client to company Housekeeper Instruction form (sample) will be provided to client. Housekeeper's job performance will be evaluated on the basis of client's expectation. Once the client's instruction is maintaned in the company file, all future housekeeper coverage during vacation/absence/replacement will be oriented by Company with seamless interruption to client.     Supervisor Visit & Feedback Evaluation   For continuous improvement and monitoring of the Company housekeeper, a monthly feedback evaluation form (sample) is solicited from the client for the first three months of membership and on an as needed basis afterward. The client's feedback forms the backbone of our evaluation and continuous improvement of the housekeeper in addition to our monthly on-site supervisor visit.

Expatriates have already been served.