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Expatriate Assistance Professionals (EAP)
Details of Job Vacancy
We are actively seeking EAPs to handle incoming calls, answer expatriate client
inquiries, and provide bilingual (English/Chinese) telephonic language support.
Responsibilities
The EAPs
will be responsible for the following:
1. Handling incoming calls and answering expatriate
client inquires regarding
our diverse services;
2. Providing bilingual
telephonic language support services to expatriate
clients
and our housekeepers;
3. Assisting expatriate clients in completing all paperworks for our Visa
and
License Service;
4. Maintain and keep all
computer databases up to date.
5. Receiving all the incoming
mail and send out package/mail;
6. Managing the drop off materials and keep clear record on it;
7. Monitor Orders and Service
email accounts continuously.
8. Perform other tasks as
requested by management.
Requirements
The suitable candidate must have a high school education (College
preferred).
Other requirements of the position include the following:
· Language Requirements –
Proficiency in both oral and written English. You must be able to
communicate effectively in English to work with our expatriate clients
· Ability to handle multiple tasks at one time
· Basic computer skill
·
Professional
telephone etiquette
· Previous
Service industry experiences with expatriate preferred
Reply: Service@aseap.com with resume and contact info attached
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